⭐ 4.9/5 · 143 Google Reviews — An active flat roof leak needs same-day attention. Water ingress through a failed flat roof membrane reaches timbers, insulation and ceilings within hours. We attend emergency flat roof calls across Leicester and Leicestershire 24 hours a day.
Any flat roof that is allowing water into the building is an emergency. Unlike pitched roofs where displaced tiles may not immediately cause ingress, flat roof membrane failure typically creates immediate water penetration. If water is entering at ceiling level from a flat roof above, call us now — temporary protection installed the same day prevents further damage while a permanent solution is planned.
High winds can lift felt or EPDM membranes at upstand junctions, at parapet flashings, or at outlet points where the membrane is bonded to drainage details. Lifted or torn membrane allows wind-driven rain beneath the covering and then into the deck structure. We assess storm-damaged flat roofs across Leicester and install emergency membrane protection before leaving the site.
A flat roof with blocked drainage that is holding standing water is a near-emergency. The weight of standing water stresses the deck structure, and prolonged ponding accelerates membrane degradation. If a Leicester property has a flat roof holding significant standing water after rain, call us — we clear drainage and assess structural load as an urgent rather than scheduled visit.
We assess the membrane, deck condition and drainage before installing professional heavy-duty roofing membrane over the failed area. This is a structural temporary fix, not a tarpaulin — it will withstand further rain while the permanent repair or replacement is planned. We leave every emergency site fully protected against further water ingress. A written damage report is provided on request for insurance purposes.
The most frequent emergency flat roof calls we attend across Leicester are: felt membrane splits at lap joints on 1970s–80s felt installations that are past design life; EPDM membrane delamination at perimeter bonds on poorly installed systems; GRP topcoat delamination from the laminate on incorrectly applied systems; and drain outlet blockage causing water to back up under the membrane edge. Leicester's post-war estate housing in Braunstone, Eyres Monsell and Birstall generates significant emergency flat roof demand on rear extensions.
Emergency call-out and temporary protection: no call-out fee, temporary membrane material cost confirmed before attending. Permanent flat roof repair: £200–£800 depending on scope. Full flat roof replacement (20–25 m² extension): £1,800–£3,600 in GRP. All permanent work quoted in writing after the emergency visit. We do not start permanent repair work without a written quote accepted by you.
“Flat roof on rear extension started leaking Sunday evening. Called at 9pm, team arrived by 11am Monday, temporary fix in place, permanent GRP replacement booked same visit. Exactly what you need from an emergency service.”
“Active leak through our garage flat roof after storm. Same-day attendance, damage report provided for insurance, permanent repair done three days later. No hidden charges, everything as quoted.”
“Felt membrane had lifted at the parapet junction. Not leaking yet but would have been. Attended urgently, temporary membrane fixed, GRP replacement quoted and done within a week.”
Same-day attendance across Leicester city and inner suburbs. For outer areas — Oadby, Wigston, Hinckley, Loughborough — response is typically within 2–3 hours. Call 0116 319 1348 and we confirm an arrival time immediately.
The emergency visit installs professional temporary protection. We assess whether repair or replacement is appropriate and provide a written quote before any permanent work starts. Most emergency attendances result in a permanent repair or replacement booking within 3–5 working days.
No call-out fee. We confirm the attendance and any material costs before arriving. The temporary protection membrane material is charged at cost — typically £80–£150 for a standard extension roof — and this cost is credited against the permanent repair or replacement if you proceed with us.
Yes. We repair and replace all flat roof systems: 3-layer mineral felt, GRP fibreglass, EPDM rubber, and torch-on systems. For emergency temporary protection we use compatible materials regardless of the existing system.
We operate 24 hours a day, 7 days a week for emergency roofing across Leicester and Leicestershire. Evening and weekend attendance carries no surcharge. Call 0116 319 1348 at any time.
If water is entering the building now — call immediately. If the membrane is visibly lifted or torn but not yet leaking — call same day, before the next rainfall event. If you can see standing water that isn't draining — call within 24 hours. If you can see moss, cracking or surface degradation but no current leak — book a survey rather than an emergency call-out.
Yes. We provide a written damage report including photographs, description of cause, emergency works carried out, and a permanent repair or replacement quote. This report meets the documentation requirements of standard home insurance policies for roofing damage claims in Leicester.
Depending on the age and condition of the existing system, permanent options are: targeted repair of the specific failure point (if the rest of the system has remaining life); strip and replacement of the entire roof covering (if the system is at or past design life). GRP fibreglass is our standard recommendation for Leicester extensions — 25–40 year design life versus 10–20 for felt.
No call-out fees. No obligation. Written quote within 48 hours. Covering all of Leicester and Leicestershire.
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