⭐ 4.9/5 · 143 Reviews — Rapid storm damage response across Leicester with temporary weatherproofing, full insurance claim reports and permanent repairs — guiding you through the whole claims journey from first call to final repair.
Storm damage to a Leicester roof needs a fast but methodical response. The immediate priority is stopping further water getting in; the second is documenting everything for your insurance claim; the third is the permanent repair. Acting in that order — mitigate, document, repair — protects both your home and your claim, and it is the sequence we work to on every storm call-out.
Storm damage is distinct from an ordinary emergency repair because of the insurance dimension. Home insurance covers sudden storm damage — displaced tiles, chimney damage, fallen trees on the roof — provided it results from a specific identifiable weather event. It does not cover gradual wear such as lead fatigue or nail sickness that a storm merely exposed. How the damage is documented and described in the report materially affects whether the claim succeeds.
Our storm response starts with 24/7 emergency attendance and no call-out fee. We make the roof safe and install temporary weatherproofing — sheeting, tarpaulin or temporary tile fixings — to stop further water ingress immediately. The temporary protection material is credited against the permanent repair if you proceed with us, so making the roof safe fast does not add to your final cost.
We then produce a full photographic insurance report documenting the damage, its cause, and the scope of the permanent repair required. This is the document your insurer needs to assess the claim, and a clear, professional report from an NFRC-registered contractor carries weight. We describe the damage accurately as storm-caused where that is genuinely the case — we do not misrepresent gradual wear as storm damage, which would invalidate the claim.
The permanent repair follows once the claim is agreed, and we can deal directly with your insurer or their loss adjuster to agree the scope and cost. Because we have documented the damage from the outset, there is continuity from the emergency call-out through to the final repair — one contractor, one clear record, no gaps for the insurer to query.
Leicester sits inland in the East Midlands, and its storm damage profile is dominated by wind rather than the coastal salt or funnelling exposure of other regions. The city's exposure comes from the winter Atlantic storm systems that track across the Midlands, and the damage they cause is concentrated on the elements already weakened by age — loose ridge tiles, fatigued lead, and tiles held by corroding nails.
The post-war estates of Braunstone, Eyres Monsell and Thurmaston see the most storm tile-loss in Leicester, precisely because of nail sickness. Concrete tiles held by corroding steel nails are already marginally fixed; a strong wind lifts and displaces them across whole roofs simultaneously. After a significant storm these estates generate the largest volume of displaced-tile call-outs in the city.
Victorian terraces in Highfields, Belgrave and South Wigston suffer storm damage at the ridge, chimney and lead valleys — the exposed high points and the fatigued lead. A storm often finishes off lead flashing that was already near the end of its life, and here the insurance distinction matters: the storm was the trigger, but an insurer may argue the lead's age. A clear report documenting the storm event is important on these properties.
Chimney stacks are the most vulnerable element across all Leicester areas in high wind — tall, exposed, and on older properties held by eroded mortar. Leaning or partially collapsed stacks after a storm are both a safety hazard and a major insurance item. We make these safe immediately, document thoroughly, and rebuild as part of the agreed claim.
The insurance dimension is what makes storm damage different from an ordinary repair, and understanding the process protects both your home and your claim. The principle insurers apply is proximate cause: they will pay where a specific storm event caused the damage, but not where the storm merely exposed pre-existing wear. This is why documentation from the outset matters so much — a clear record of the storm event and the damage it caused is what supports a successful claim.
Timing and sequence protect the claim. Notify your insurer promptly, keep your own photographs, and allow emergency mitigation to prevent further damage — but avoid committing to permanent repairs before the insurer has had the chance to assess, unless leaving the damage would cause further loss. Most policies expect you to take reasonable steps to prevent further damage, which is exactly what our temporary weatherproofing provides.
Where a claim is complex or contested, an experienced roofing contractor who has documented the damage from the first visit is a genuine asset. We can liaise directly with your insurer or their loss adjuster, provide the technical detail they need to agree scope and cost, and give continuity from the emergency call-out through to the finished repair. One contractor and one clear record leaves far less room for the claim to stall.
| Work | Typical Leicester Price |
|---|---|
| Emergency call-out | No call-out fee |
| Temporary weatherproofing | £80–£250 (credited against repair) |
| Photographic insurance report | Included with repair |
| Permanent repair | Per damage — quoted / via claim |
| Direct insurer / loss adjuster liaison | Included |
We attend 24/7 with no call-out fee, make the roof safe, and credit temporary protection against the permanent repair. Insurance report included. We deal directly with your insurer. Call 0116 319 1348.
The Association of British Insurers defines storm damage in terms of specific weather thresholds — typically wind speeds above 55mph — and distinguishes sudden storm damage, which is covered, from pre-existing wear and tear, which is not. Source: Association of British Insurers (ABI) storm definition
“Storm took three ridge tiles and a section of flashing off our Thurmaston semi overnight. They tarped it within a couple of hours of my call, did the insurance report, and dealt with the insurer directly. Stress-free.”
“Chimney partly came down in the February storms. Made safe the same day, photographed everything, and the report got the claim agreed without argument. Rebuilt it properly afterwards.”
“Lost tiles across the whole back slope in high winds — nail sickness they said, but the storm was the trigger. Their report documented it clearly and the claim went through. Wouldn't have known how to handle it otherwise.”
Stay safe and stay off the roof. From the ground, photograph any visible damage and any displaced tiles or debris in the garden. Call a roofer to make the roof safe and stop further water ingress, and notify your insurer. Do not arrange permanent repairs before the insurer has assessed the claim, unless it is an emergency to prevent further damage.
Yes, home insurance covers sudden storm damage — displaced tiles, chimney damage, fallen trees — where it results from a specific identifiable weather event. It excludes gradual wear such as lead fatigue and nail sickness. The ABI defines storm damage by weather thresholds, typically wind above 55mph. How the damage is documented affects whether the claim succeeds.
No. We attend storm damage 24/7 with no call-out fee across all Leicester postcodes. We make the roof safe and install temporary weatherproofing immediately, and the cost of that temporary protection is credited against the permanent repair if you proceed with us.
Yes. We produce a full photographic report documenting the damage, its cause and the scope of the permanent repair — the document your insurer needs to assess the claim. A clear report from an NFRC-registered contractor carries weight, and we can deal directly with your insurer or loss adjuster to agree the repair.
We aim to respond to storm emergencies across Leicester within around two hours, prioritising active water ingress and safety hazards such as leaning chimneys or loose tiles at height. We make the roof safe and weatherproof first; the permanent repair follows once the insurance claim is agreed.
Yes. Because we document the damage from the first emergency visit, we can liaise directly with your insurer or their loss adjuster to agree the scope and cost of the permanent repair. One contractor from emergency call-out to final repair means a clear, continuous record with no gaps for the insurer to query.
Storm damage is sudden damage from a specific weather event — tiles ripped off in high wind, a chimney felled, a tree brought down onto the roof. Wear and tear is gradual deterioration such as lead fatigue, mortar erosion or nail sickness. A storm may expose pre-existing wear; the report must accurately describe what was storm-caused, as misrepresenting wear as storm damage invalidates the claim.
No call-out fee. Temporary weatherproofing, insurance reports, direct insurer liaison. We make it safe fast.
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